Digital elements to reduce stress and relieve caregivers

Digital elements to reduce stress and relieve caregivers

Bureaucracy and lack of transparency weigh on people in need of care. A representative survey by the SVDGV shows the potential of digital solutions.

The representative survey by the Spitzenverband Digitale Gesundheitsversorgung e.V. (SVDGV) in Germany shows that bureaucracy and non-transparent communication with health insurance companies place a burden on people in need of care and their relatives. The survey of 2500 people, including people in need of care and their relatives, reveals that 60 percent find the bureaucratic effort involved in contact with health insurance companies burdensome, followed closely by a lack of information and advice on care services. This is a dire situation for the weakest in our society.

The survey also shows that many affected people want transparency and information about digital care options. Nevertheless, 44 percent said they did not know what options digital applications offer for assessing care levels. 33 percent of respondents already see the opportunity that digital tools can enable a faster assessment of the level of care and expect that stress with medical services can be reduced through digital applications.

The initiators emphasize the need to implement digital solutions in care in order to make processes more transparent and improve the satisfaction of people in need of care and their relatives. They are calling for specific framework conditions and remuneration regulations to enable the integration of digital care in a timely manner. More information can be found on the SVDGV website.

We are looking forward to the first digital products that scientifically prove the benefits for these vulnerable people.